Support
We pride ourselves in knowing that our customers are 100% satisfied with the stairlift they have bought through out the entire duration of measuring up to aftercare.
Guarantee
Each stairlift comes with a fully comprehensive 12-month guarantee: if any component should fail due to faulty manufacture during the first year of ownership, one of our fully trained service engineers will be at hand to get your stairlift back to full working order free of charge. If you wish to continue the servicing and guarantee, we have several different Cover Plans available to suit a range of budgets.
You will be given a dedicated telephone number at the time of purchase ensuring that help is always at hand 24 hours a day, 7 days a week, 365 days a year.
Diagnostic Digital Display
All of the stairlifts are equipped with a comprehensive self-diagnostic system: the stair lift is equipped with smart technology that recognizes and identifies faults. Mounted on the carriage of the stairlift is a digital display which shows clearly when the lift is in the normal operating position and also provides invaluable diagnostic information. In the unlikely event of a fault with your stairlift we can solve most faults over the telephone using the information on the display.